Discounts for new customers until next week!
Discounts for new customers until next week!
Discounts for new customers until next week!
Return policy
Digital product policy
All template purchases are non-refundable. Once a digital product is delivered, it cannot be returned or exchanged. By purchasing, you acknowledge that the template is a digital good and is exempt from traditional return policies.
Exceptional circumstances
Refunds may be issued only under the following conditions:
You were charged more than once for the same product
You did not receive access to your purchased template or services due to a technical error on our end
To request a refund for these reasons, please contact us within 7 days of your purchase at hello@framlix.com.
Custom services
Custom setup or integration services (e.g. Shopify implementation) are non-refundable once the work has begun. If you have concerns about custom work, please reach out before the project starts.
Template issues
If you experience technical issues or bugs with a template, we’re here to help. Contact our support team and we’ll do our best to resolve the issue quickly. However, this does not qualify as a reason for a refund.
Contact us
For questions about these Terms, please contact us at hello@framlix.com
chapter 1.0 - Digital Product Policy
Digital product policy
Digital product policy
chapter 2.0 - Exceptional Circumstances
Exceptional circumstances
Exceptional circumstances
chapter 3.0 - Custom Services
Custom services
Custom services
chapter 4.0 - Template Issues
Template issues
Template issues
chapter 5.0 - Contact Us
Contact us
Contact us
